Payment Processing | Web Hosting

Janurary 1, 2012

FAQs

Q1.  Did One Call Now purchase TBA Message Connect?

A1. Yes. One Call Now purchased our Message Connect line of business. Our messaging clients will now have more services, features and functionality at the same low cost.

Q2. Do we have to sign a new contract?

A2. Yes. At your renewal date you will receive the new  agreement.  It is very simple and straightforward and will include your current cost.

Q3. Will my cost go up?   

A3. No.

Q4. Can I get that in writing? (cost not going up)

A4. Absolutely. Your new renewal agreement you receive will clearly state your current cost.

Q5. When will our current system be shut down? What if we cannot switch over in time?

A5. We are planning on running the two systems concurrently until we have moved the last client over to the new platform. You and I will set the timelines for each process involved in transitioning your organization to the new platform with a final cutover date. Rest assured we will be here to help you all along the way.

Q6. When do we have to switch?

A6.  There are a few items we need to discuss and complete then we will set a cutover date. We want to make sure that we have everything in place for you so there is no disruption of service. We need to move your contact data to the new system, get you and all of your users trained and provide you with more support contact methods.

Q7. When can you show me what the new platform looks like?

A7. We can do that right now if you have a few minutes or we can schedule a time for your convenience.  

Official: Tele-Broadcast Alert Message Connect Has Been Acquired By One Call Now.

I am extremely happy and proud to announce that Tele-Broadcast Alert Message Connect clients has been acquired by One Call Now. We completed the transaction  in Q411 and now in the process of moving our messaging clients to the new platform. One Call Now acquiring our Message Connect line of business will allow TBA to remain in the Atlanta area, dedicated to growing our EasyPay online payment services and our WebPro web hosting services.

The past three years have been an exciting time, with many highs and lows, accompanied by the constant thrill of never really knowing what to expect next. We've grown from one team member and a single message recipient to thousands. The reason for this growth is simple - our unwavering commitment to provide high-quality services by delivering time-sensitive messaging for our clients. It is precisely for this reason that One Call Now has acquired TBA’s Message Connect clients.

I'd like to finish with a big thank-you to all our Message Connect clients for their business and of course a huge congratulation to the whole Tele-Broadcast Alert team - I'm extremely proud of you and this is a huge win for both TBA and our Message Connect clients.

Regards!

Tom

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